Eaa77's Privacy Policy —
Your Data, Our Responsibility

1 Introduction & Scope

Welcome to eaa77.com. Our privacy policy is designed to protect your personal information. By registering on the eaa77 platform, playing games, or using any of our services, you are considered to have accepted this privacy policy.

This privacy policy applies to all eaa77 services, mobile apps, websites, and associated platforms. It is written in clear, accessible language with Bangladeshi users in mind, so every member can fully understand it.

2 Types of Information Collected

Eaa77 only collects information that is necessary to deliver platform services, maintain security, and improve your experience. The types of data we collect are outlined below:

Type of Information	Example	Purpose
Identity Information	Full Name, Date of Birth, NID Number	KYC verification, age confirmation
Contact Information	Mobile number, email address	Account registration, notifications
Financial Information	Mobile Banking/Nagad number, transaction history	Deposit & Withdrawal Processing
Device Information	IP address, browser, OS	Security & Fraud Prevention
Gaming Information	Betting history, session duration	Account management, support
Location Data	Country, City (Approximate)	Legal compliance, geographic restrictions

3 How Information Is Collected

Eaa77 collects information through several methods, each with the highest security standards in place. No data is collected without your consent, in accordance with our privacy policy.

• Registration Form: Information you provide when opening an account.
• KYC Verification Process: When uploading proof of identity and address documents.
• Transaction records: Automatically during deposit and withdrawal transactions.
• Cookies & Log Files: Automatically collected while browsing the website.
• Customer Support Contact: Information provided via live chat or email.
• Third-Party Verification Services: From licensed partners for identity verification purposes.

4 Why and How Your Information Is Used

Eaa77 uses the information you provide only for specific purposes. Each use case is clearly stated in our privacy policy:

• To create and manage your account.
• To complete age and identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support services.
• To personalize your gaming experience based on your preferences.
• To inform you about promotions, bonuses, and special offers (with your consent).
• To meet legal and regulatory obligations.
• To improve platform functionality and security.

5 When Information Is Shared

Under eaa77's privacy policy, your information may be shared with specific parties only in the following circumstances:

• Payment Processors: Licensed payment gateways including Mobile Banking, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• KYC Verification Partner: With regulated and contracted service providers for identity verification.
• Legal Authorities: Where required by court order or government directive.
• Security Services: With trusted security partners to prevent fraud and cyber attacks.
• Business transfer: You will be notified in advance in the event of a company merger or acquisition.

Outside of the cases listed above, eaa77 does not share your personal information with any third party. All third parties operate under strict confidentiality agreements.

6 Data Protection Methods

Eaa77 uses industry-leading technology to protect your personal and financial information. Robust data security is a cornerstone of our privacy policy.

• 256-bit SSL Encryption: All data transfers are handled through encrypted channels.
• AES-256 Data Encryption: Stored data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Third-party experts regularly audit and verify our systems.
• Limited access policy: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

7 Cookies & Tracking

Eaa77's website and app use cookies and similar technologies. This privacy policy explains which cookies are used and why.

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To analyze user behavior on the site, helping us improve our services.
• Security Cookies: To detect fraudulent activity and bot behavior.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.

8 Your Rights

Under eaa77's privacy policy, you have full control over your own data. We ensure every member can exercise the following rights regarding their information:

9 Data Retention Period

Under eaa77's privacy policy, your data is not retained beyond the period for which it is needed. Retention periods for each data type are listed below:

• Account Information: For the duration the account is active and a minimum of 5 years after closure (for legal compliance).
• Transaction records: A minimum of 7 years in accordance with international financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Conversations: Up to 2 years after the issue is resolved.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.

After the designated retention period, your data is securely deleted or anonymized so you can no longer be identified.

10 Contact & Complaints

For any questions, complaints, or data-related requests regarding our privacy policy, please contact eaa77's Data Protection Team. We typically respond within 72 hours.

If your complaint is not resolved to your satisfaction, you have the right to file a complaint with the relevant regulatory authority. eaa77 operates with full transparency and accountability.